Billing

If you have questions regarding your balance please feel free to contact our billing office, Heather, at Pulse Systems, Inc. She can be reached at (800) 444-0882 ext. 1264.

Please allow time for the processing of your claim by your insurance company following surgery. You may receive an EOB (explanation of benefits) or a letter from your insurance company either requesting information from our office or denying payment. This is fairly typical. Our billing office has a system in place for providing the necessary documentation needed by your insurance company for processing the claim. This can take several weeks. You will receive a statement from our office once your insurance company has processed and paid their portion.

Any questions that you have regarding bills from other providers or from the hospital will need to be addressed to the name/company listed on the invoice.

You will receive a bill from:

  • Our office
  • The hospital
  • The neuromonitoring company, Neurophysiology Associates
  • Anesthesia
  • X-ray use during the operation
  • Radiologist reading of the
    x-ray